Buying process

We are dedicated to making your tea buying experience as smooth as possible. Here are some facts which are relevant, when you buy tea online from us.

Shipping

Currencies

  • We have multiple currencies enabled (Swiss Francs, Euro, US Dollar, British Pound).
  • Depending on your ip address, prices will be displayed in a certain currency.
  • You can change the currency with the Currency Switcher at the top of the page.

Account

  • You do not need an account to buy products from us.
  • However, creating an account allows you to track your new orders, view old orders (provided you were logged in at the moment of purchase), and manage your details.
  • You can create an account on the Checkout page, or on the My Account page.

Checkout

  • We use Stripe and Paypal as our secure payment gateways to process credit cards.
  • When you are on the Checkout page, make sure all field with a red asterisk are correctly filled out before you click on “Continue to payment”.
  • Only when all fields with a red asterisk are filled out, will you be able to make a new field appear for your credit card, by clicking on “Continue to payment”.